Shipping policy

1. Physical Products Only

At Curio21, we offer physical products such as card games, activity kits, and other hands-on learning tools. All items are carefully packaged and shipped to your provided address. These products are protected by copyright owned by CURIO21 (a brand by THOUGHT BULB RESEARCH AND DEVELOPMENT LLP).

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2. Shipping Timeline

All orders are processed and shipped within 5–7 working days (excluding weekends and holidays) from the date of order confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

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3. Non-Refundable Policy

Due to the nature of our curated, limited-inventory products, all sales are final and non-refundable. We recommend reviewing product details carefully before completing your purchase.

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4. Delivery Information

Please ensure that your shipping address and contact details are accurate at the time of checkout. Curio21 is not responsible for delays or delivery failures caused by incorrect information or carrier-related issues.

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5. Copyright Notice

All products and designs offered by Curio21 are protected by copyright owned by THOUGHT BULB RESEARCH AND DEVELOPMENT LLP. Reproduction, resale, or unauthorized distribution of any product, content, or packaging is strictly prohibited.

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6. Customer Support

If you experience any issues with shipping, delivery, or damaged items, please contact our customer support team at curio21games@gmail.com for assistance. We're here to help!

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By placing an order with Curio21, you agree to the terms outlined in this Shipping Policy, as well as our Terms of Use and Privacy Policy.

Please note that this policy is subject to change at any time. For the latest version, always refer to the policy section on our website.